Frequently Asked Questions

Q: How do I set up, fill up and pack up the birth pool?
A: Please see our full instruction video and written instructions here!

Q: How many times can I use the birth pool?
A: The manufacturer recommendation is 40+ uses! You can basically use it until it wears out.

Q: How many litres does the pool hold?
A: Just over 500L when filled to the 45cm line.

Q: What are the dimensions of the pool?
A: Height: 70cm, Inner Diameter: 120cm, Floor inflation: 5cm, Wall width: 18cm.

Q: What is the pool made from?
A: 0.55mm eco PVC which is free from lead, cadmium, pthalates and other harmful chemicals.

Q: Do you have bundles with the accessories I need?
A: Yes! Check out our bundles here.

Q: Do your liners fit other birth pools?
A: No, our liners are custom made to fit our pools snugly and will not fit other brands of birth pool.

Q: Where do you ship to?
A: We offer FREE shipping Australia-Wide for all orders over $50, and $10 flat-rate shipping on orders under $50. This includes purchase or hire and includes Queensland (QLD), New South Wales (NSW), Australian Capital Territory (ACT), Victoria (VIC), Tasmania (TAS), South Australia (SA), Western Australia (WA) and the Northern Territory (NT) We are not able to offer international shipping at this stage.

Q: What is your warranty?
A: We offer a 1 year / 12 month warranty against manufacturing faults. This does not include damage incurred by improper use. For more information please see our Refund & Returns Policy.

Q: Do you offer discounts for bulk buys?
A: Yes! We have bundles of 5% off 5 liners and 10% off 10 liners. If you are wanting to purchase multiple pools, please contact us for our bulk pool deals or drop-shipping options.

Got more questions? Contact us!